![]() ![]() ![]() Again, I wouldn’t have expected otherwise, but this interaction is worth keeping in mind when comparing the Smart Keyboard Folio to the old Smart Keyboard. Then you have to detach it from the folio case as well. To detach the iPad from the folio case, you have to hold the keyboard down with one hand then pull the iPad somewhat strongly out of one of the two grooves above the numeric keyboard row. If I had to point out a minor issue with the magnetic connection between the folio and the iPad Pro, I’d say that detaching the keyboard from the iPad now requires paying more attention and a stronger pull. Considering what this accessory is designed for, this makes perfect sense. The new iPad Pro may be marketed as an orientation-agnostic computer as far as holding it in your hands goes, but with the Smart Connector and the Pencil’s magnetic connector being on one side only, the device only supports one orientation for the Smart Keyboard Folio. In fact, I’ve noticed that Apple intelligently placed magnets both inside the iPad and the folio case so that if you try to place the device upside down on top of the case, it won’t attach. With the Smart Keyboard Folio completely open on a desk, I haven’t had any trouble placing the iPad on top of it and folding it in typing mode. Thanks to its 102 built-in magnets, the Smart Keyboard Folio easily aligns with the flush back of the iPad Pro with little guidance required on your end. That first impression was wrong and the byproduct of my limited hands-on time with the accessory. But since its debut in 2015, I’ve been saving a series of small complaints and bigger annoyances with the Smart Keyboard that I’d like to revisit now that Apple has shipped its evolution for the new iPad Pro – the Smart Keyboard Folio.Īs I wrote in my first impressions article following Apple’s Brooklyn event, I was concerned that putting the iPad Pro in the new folio case was going to be a more involved process than attaching one of its sides to the Smart Keyboard. There’s plenty to appreciate about Apple’s Smart Keyboard – an accessory designed on the premise of integration between hardware and software, following the same core principles at the foundation of AirPods, Apple Pencil, and (even though some liked to make fun of their peculiar design) Smart Battery Cases. In the latest iPad Pro, the Smart Keyboard is even Face ID-aware: you can double-tap the space bar to authenticate from the lock screen instead of extending your arm toward the screen to swipe up – a welcome enhancement for those who work with their iPad Pro constantly connected to a keyboard. The software experience is equally intuitive and exquisitely Ive-esque: the Smart Keyboard requires no pairing because it eschews Bluetooth altogether, and it integrates with all the keyboard shortcuts supported by iOS and apps. The Smart Keyboard snaps itself into place and attaches magnetically to the iPad Pro it doesn’t require you to even think about charging it as the Smart Connector takes care of it thanks to the trivial magic of magnets, the keyboard and cover stay attached to the iPad as you carry it in a bag, but can be easily disconnected at a moment’s notice should you need just the iPad’s screen. On one hand, I’ve always been a fan of its small footprint and ability to almost become part of the device itself from both a hardware and software perspective. I have a love/hate relationship with Apple’s Smart Keyboard for the iPad Pro. You can find more installments here and subscribe to the dedicated RSS feed. You will find the Get Support link at top-right of this page.Īlternatively, you can initiate a support case using the excellent Apple Support App. If not already installed on your device, the App can be downloaded from the App Store:Ī further alternative is to visit the Genius Bar at your local Apple Store, where the technicians will be delighted to assist. When visiting the Genius Bar, a reservation is recommended:Ī further alternative is to visit the Genius Bar at your local Apple Store, where the technicians will be delighted to assist.IPad Diaries is a regular series about using the iPad as a primary computer. As you appear to be within your one-year limited warranty, you need to contact Apple Support or your retailer. The only remedy is replacement of the keyboard. The Smart folio keyboard itself is not repairable. The electrical connections that pass though the flexible fabric hinges typically fracture - this usually resulting in errors and/or the on-screen notification that you see. ![]() If you are using a Smart (folio) keyboard, the alert is typical of a faulty folio keyboard. See > If you see an ‘Accessory may not be supported’ alert - Apple Support ![]()
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